Terms of Service

Last updated: February 3, 2026

1. Acceptance of Terms

By accessing or using Confirm's services ("Services"), including our AI-powered phone screening platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

Confirm provides an AI-powered phone screening platform designed to help organizations streamline their high-volume hiring processes. Our Services include automated candidate screening, interview scheduling, candidate evaluation, and integration with applicant tracking systems.

3. Account Registration

To access our Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your login credentials confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

4. Acceptable Use

You agree not to:

  • Use the Services for any unlawful purpose or in violation of any applicable laws
  • Discriminate against candidates based on protected characteristics
  • Interfere with or disrupt the Services or servers
  • Attempt to gain unauthorized access to any part of the Services
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Use the Services to transmit malware or harmful code
  • Resell or redistribute the Services without authorization

5. Data and Privacy

Your use of the Services is also governed by our Privacy Policy. You are responsible for ensuring that your use of the Services complies with all applicable data protection laws and that you have obtained necessary consents from candidates before using our platform to screen them.

6. Intellectual Property

The Services, including all content, features, and functionality, are owned by Confirm and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes only.

7. Payment and Billing

If you subscribe to a paid plan, you agree to pay all fees associated with your subscription. Fees are non-refundable except as expressly stated in these Terms or required by law. We reserve the right to modify pricing with reasonable notice.

8. Service Availability

We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Services at any time with reasonable notice when possible.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE ERROR-FREE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONFIRM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICES.

11. Indemnification

You agree to indemnify and hold harmless Confirm and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Services, violation of these Terms, or infringement of any rights of a third party.

12. Termination

We may terminate or suspend your access to the Services at any time for any reason, including breach of these Terms. Upon termination, your right to use the Services will immediately cease. Provisions that by their nature should survive termination shall survive.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Confirm is registered, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

15. Contact Information

If you have any questions about these Terms, please contact us: